Hello and THANK YOU for placing your order with us here at Rhoads to Sweets. PLEASE READ IN ITS ENTIRETY for important ordering, invoice, & payment information until online ordering is available.
Unfortunately online ordering and purchase is not available at this time. We are working to get this feature added for quicker service. We know that each order is special and unique. We aim to treat each of our clients as such. To order please complete the contact sheet here on the site to start your initial inquiry. Someone will contact you with in 24hrs. At that time we will further discuss your specific event, needs, decoration, etc.
Once your order is finalized an invoice will be sent to your email. The invoice will list your items and specific details. Please review your invoice carefully to make sure all details are correct. We pride ourselves on providing our clients with quality work that meets their needs and expectations. If something happens to not be correct please contact us immediately to make the corrections and resend your invoice. It is EXTREMELY important to make sure your order is exactly as you wanted it to be. Depending on the timing of the order and how far out the actual event is from the order date, it can often be difficult to make changes, depending on what those changes are. We will do our best to make any changes needed but we cannot guaranty all changes are possible. If changes are made invoices will be adjusted or reissued and additional charges added accordingly. No adjustments can be made less than a week out from the event date.
Orders Under $50 are required to be paid in full for the order to be "booked" or complete. Invoices are due upon receipt. Orders over $50 will require a deposit. All deposits are nonrefundable. Your invoice will specify your deposit amount and the balance, in addition to the due date (1 week before the event date).
If you CANCEL your order that was paid in full, you have until 1 week prior to receive a 50% refund for time and materials already purchased. If less than a week you forfeit your full payment. All other orders cancelled also forfeit the deposit.
Invoices/deposits can all be paid with any major debit/credit card. If arranged we also accept cash app, pay-pal, and cash payments. we do not accept personal, cashiers, or travelers checks.